Brightness is going to flood your devices, provided you play with the sparkling blue and yellow of the BetBright brand. This fairly young company is another gaming site breaking into the industry, promising to deliver on all accounts, from games developed by Nektan to promotions to support. Initial verdicts are good, with the user friendly layout allowing us to navigate the homepage with ease. This is then followed by clearly signed subheadings, meaning we can travel from one section to another without hinderance. However, although everything appears fine, looks can be deceiving, which is why we intend to be critical about every aspect of this Dedsert owned brand.
As We’ve already mentioned, BetBright is a Dedsert owned company, one that was launched in 2015. Although that makes it a couple of years old now, it’s still fair to say it’s in its infancy. To discover some background history to the label, you can visit their About Us page, which will open up in a new window when selected. Here you not only learn the aims of the casino, but also that they own a license from the UK Gambling Commission. Given that Dedsert is an Irish brand, it makes sense that the target audience would be UK and Irish users.
Carrying on from this, we can appreciate now why so many countries are listed as restricted: it’s because they have different gambling laws. The territories unable to play consist of Belgium, Thailand, Yemen, and the US. If you try and access this website from any of those locations, the site will identify your country and stop you from registering. You should however, still be able to view the website.
Seeing as how this online casino also acts as a sportsbook, offering live bets as well as games from Nektan, we have a whole list of promotions to work our way through. Due to our focus being on the casino side of the label, we’ll start with their Welcome Offer. BetBright offer users up to £600 in deposit bonuses, which are broken down into three separate deposits. This is open to all new players, though, as always, existing customers are exempt.
To start with, you’ll receive a 100% match up for your first deposit, followed by a lower 50% match on your second, finishing off with a lowly 25% on your third allocation. All of these stages require a minimum deposit of £10, from credit and debit card payments; ewallet deposits will not be counted towards this offer. Furthermore, you’ll only have 7 days to activate the bonus, and there’s a 60x wagering requirement, which is on the high side.
Should you be looking for rewards that occur on a regular basis, or simply rewards those returning players, then you’re in luck, as BetBright has three main casino promotions. There’s free spins for the Starburst slot machine, provided you wager £500 on the game, as well as a Rainbow Riches giveaway. However, although these are appealing, we’re focused on the loyalty programme in place. BetBright don’t give this offer a fancy title, but what they do is concisely summarise what the scheme does. All users are allowed, with them needing to play a specific number of times a week to qualify as a loyal player. The more points you collect from doing this, the quicker you’ll raise through the ranks.
As we’ve already touched upon, BetBright is an online casino that has a range of software, including names such as Nektan, Microgaming, and NetEnt. By having these varied developers all in one place, users should receive a more diverse experience. This appears to hold true when you look at the different types of activities offered, such as slots and table games. There is even a Live Casino section, sporting quite a few real time gaming options, from Blackjack to Roulette.
The titles that come from Nektan and so on, provide game information, giving you insight before you load the activity. However, they sadly don’t provide a demo version to play, meaning you have to become a member to try the games out. It’s a tad disappointing, but this is one of few hurdles to have presented itself from BetBright thus far.
We move away from the games now, choosing to look at the banking options that are permitted. Even though we commented earlier that some ewallets don’t qualify for bonuses, they are allowed to be used for general banking. This means that customers can choose from Visa, Mastercard, Skrill, Neteller, and several other providers. As this is a UK focused site, the only currency allowed is that of British Pound Sterling.
No fees appear to be attached to the payment options, giving you greater peace of mind. As always, withdrawals take the longest to process, with other methods taking up to seven working days to clear. BetBright doesn’t state a minimum withdrawal in their terms, though there is a maximum of £4,000 every seven days.
Finding the customer support, beyond the FAQs listed, can be tricky. To overcome this, you need to read a section of the Help Centre, then select to continue to Contact Us. We grant that the navigation could be smoother, but we find what we need to in the end. Once we locate the customer services, we see that only live chat, contact numbers, and email is enabled, between the hours of 8am and 12am. This seems fair, though somewhat basic when compared with its competitors.
Overall, our time with BetBright has been, mostly, impressive. From their range of Nektan and NetEnt titles, they deliver promotions we can get involved with, and games that offer great range. That being said, the customer support, chiefly its navigation, is an issue that desperately needs addressing. Therefore, we’d five this casino a four star rating, with the final comment being that small changes need to be implemented. However, if these minor changes are never put into action, the casino will still run in an accessible and attractive manner.