Sleek, understated, but powerful in its online presence, Casino Superlines is a brand that’s hard to ignore. New for 2017, it has all the hallmarks of an up and coming label, with its aesthetic one of many positives. Due to the well received reception of this new online casino, we thought it wise to test out the capabilities of the site. We want to know if it actually delivers, or whether it uses its looks to gloss over niggling issues. To do this, we will look at the games from Nektan and others, as well as banking and support. Given our initial findings, we suspect that the former is true, with Casino Superlines soon to be a gaming site to watch out for.
When we browse the About Us section, we’re given a sales pitch rather than hardcore facts; Casino Superlines is keen to sell its services to you. Although we understand their reasoning, we’d prefer to learn more about the brand and where it’s come from. Instead, all we learn is that they want to deliver the ‘ultimate casino experience’. Fortunately, some important information is embedded in all of the jargon, such as the details regarding the licenses. Casino Superlines has a single license in place, coming from the Government of Curacao.
Due to this license, players from the UK, among other countries such as the US and Italy, are not permitted to game here. Nevertheless, for the players able to register, you’ll receive great peace of mind, thanks to the 128-bit SSL technology used. In case you don’t speak tech, this simply refers to the encryptions placed on your personal information, designed to keep you even safer.
Said to be ‘industry leading’, Casino Superlines offers a 400% welcome bonus for all new users. True, it does sound extremely impressive, but it’s by no means the greatest welcome offer we’ve come across. Depending on how much you wager, the end result of bonus monies could near the £1,000 mark, however as the min deposit required is £10, it would take a high roller to reach that top level figure. Furthermore, you then have a 30x wagering requirement to overcome before you can withdraw your funds.
Unlike other casinos, Casino Superlines has several other welcome rewards in place, some designed specifically for high rollers, while others grant better bonuses due to the deposit method you select. There is even a Registration Bonus, provided you have a code to input upon registering; this will grant you a completely free gift from the brand. No code is provided in this section, so we’re unsure as to where you acquire it.
Thereafter, you’ll likely want to look at the VIP club that Casino Superlines offers. To keep the rules simple, there’s only four levels to progress towards: Bronze, Silver, Gold, and Platinum. Each of them has a set amount of money you need to have played throughout the casino before you can move to the next tier. The more you raise up, the greater the returns, with exclusive VIP support available when you reach Platinum level, and that’s just the tip of the rewards iceberg.
We’ve made you wait long enough, even more so after teasing about Nektan software involvement, and so it’s about time we discussed the games. On the homepage, you’ll have access to a decent list of titles, coming in from the likes of Nektan, GameArt, and NextGen Gaming, as well as several others. To see such a young brand able to command such high quality developers, leads us to believe that our experience will be second to none.
The range of games isn’t as extensive as other casinos, but then again, we have more exceptional entertainment value from a smaller selection. And so, we come back to the saying ‘less is more’ and ‘quality over quantity’. To play any of the Nektan titles, or the others for that matter, you need only select Free Play. You can, of course, game for real cash, but we suspect some of you will want to have a test playthrough before becoming a member. Select to game and a new screen will load, with the title loading in seconds so that you can get straight into the action.
So far we’ve been mightily taken aback by the fluidity of the website, with the banking page now set to continue this. This is because Casino Superlines has a handy Payment Options page, dedicated to all the providers they permit. These range from credit cards to debit cards to ewallets, meaning you can choose between Mastercard, Visa Debit, TrustPay, SoFort, and Paysafecard, and those are only a few of the full list. As this is a primarily European focused casino, only EUR is allowed in currencies.
You’re allowed to deposit funds from as low as £10, while the withdrawal policy asks for a large £100 before you’re able to withdraw. This is one of the biggest requirements we’ve seen from an online casino, and so it goes against the accessibility of the brand. Please remember to allow as many as 10 working days for withdrawals, with credit cards taking the longest. What is more, while Casino Superlines doesn’t apply fees, they reserve the right to charge you if one of the payment options charges them.
Thorough in their aim to put you first, you’ll be greeted by a range of services when investigating the support section. This is most ideal, should you ever come across an issue with a Nektan title, or run into problems when depositing your money. Support is easily accessible via the live chat option, though there’s also an email address, phone number, and postal address provided. Furthermore, a FAQs has been set up, in an attempt to help you with smaller issues. No set hours of service are listed, and so we’re unsure whether Casino Superlines has help 24/7, or whether they stick to rigid hours.
Our time with Casino Superlines has been one which we’ve thoroughly enjoyed, from their range of titles, heralding in the likes of NextGen Gaming and Nektan, to the flow of their customer service, we were happy. We were well taken care of. The only main problem we foresee is that many UK based players will want to join in, and sadly they can’t. Still, that won’t stop us from giving Casio Superlines a high rating of four and a half stars.