Cloud Casino Review

Our heads are going to get lost in the clouds, when we play with Nektan’s Cloud Casino. This blue and fluffy themed website may be just another one to add to the list for some, but for other customers they may find exactly what they need. Just by looking at the homepage alone, not only do we become aware that the brand is a reliable one, but that it has an array of options to gift its users, more so the loyal ones. Just try not to let the interface put you off, as Nektan have a tendency to use the same layout, with only the palette changing. To us this is a good thing, as it creates a specific brand look that every online gamer can recognise.

Company Background

Many of Nektan Casinos Limited websites have been made in recent years, with Cloud Casino being one that launched in 2015, just like Touch Mobile Casino. This means that customers get to experience a modern casino, but one that has a couple of years experience under its belt.

Another vital piece of information is that Cloud Casino is one of Nektan’s brands that is primarily for UK gamers, meaning that there’s a distinctly British feel to the site in all. That being said, only the United States is mentioned as a country unable to play with the label, and so it’s likely other territories are catered to. In addition to this information, you also have the license numbers from the UK Gambling Commission and The Government of Gibraltar. These two tend to always regulate Nektan casinos, as some of you may already have been aware of.

Promotions

As we move onto the bonuses of this 2015 established site, we become aware that there’s two welcome offers available, one for paying customers and another for those who simply sign up. Even though the free £5 for every newcomer is brilliant at first glance, due to the small size of the reward given, there’s a huge wagering requirement of 100x added to it. Therefore, not only will you take on that wagering requirement, but the 30x one as well as you make your first deposit.

A total of three deposits will need to be made, with a decreasing value of 200%, 100%, and 50% being applied to each of the allocations you made, alongside 50 free games. These spins can only be played on the Starburst slot machine, but as that’s one of the most popular slots available, the reward seems more than fair. Bare in mind that a minimum wager of £10 is needed in order to trigger this bonus.

Another part of the promotions section of the Cloud Casino is that there’s a VIP membership, titled Privileged. You’ll have probably seen other Nektan sites with the same offering, so it won’t be completely new to you, but in case you don’t know the full details, you need to become a loyal member. To do this you’ll need to play lots of Cloud Casino games; once you’ve done this, cashbacks and other special rewards will come your way.

Software

One of the main areas of any casino that we get excited about is that of the software and games; in this instance, Nektan and several other brands are involved. These titles by NextGen Gaming, NYX, and NetEnt can all be accessed from the homepage, and they’re able to be played in demo versions. That being said, if you wish to play the Live Casino, that’ll involve you needing to register to become a member, but that’s simple enough.

When you play with this Nektan branded casino, you also get the perks of playing exclusive, mobile friendly activities, such as Giant’s Gold and 8th Wonder. Not all companies deliver special titles unavailable anywhere else, and so you really do get treated rightly by the Nektan label. A fresh window for your game will load, with the option to turn it into a real money maker accessible throughout your demo taster. It’s all extremely simple and easy to navigate, even if you’re a rookie.

Banking

In regards to banking, the information you need to find is scattered throughout this site, with logos of the methods found at the bottom, and then the further details within the Terms and FAQs. It might feel like overkill to some, but we find that it ensures all the necessary rules, and options, are clear to all gamers. Speaking of payment options, there’s Neteller, Skrill, Mastercard, and many others, with the ewallets arguably being the quickest and easiest to use. However, do remember that they can’t always withdraw funds as easily as they can when depositing. What is more, not all the providers will cater to all currencies, with the main monies being that of British Pound Sterling, though it’s believed that Euros and Dollars are permitted also.

Withdrawals are the longest to process, taking up to as many as three working days, with a maximum limit of £2,000 each day. If you require to transfer more funds from your account, you’ll need to contact the relevant support team, which is where our next section comes in handy.

Contact

As is the same with other Nektan casinos, there’s an email address, live chat, and then a contact number to utilise in times of help. This is assuming that the frequently asked questions and Terms have failed to be of use. As with any of these methods, you’ll need the related account details for the support team to confirm you are who you say you are. Thereafter, you’ll only have between the hours of 8am and 12am to access support, which some players will deem limiting when compared with casinos that offer support 24/7. Personally, we find the services more than adequate, having tested them out and found the longest wait being that of several hours, via email support.

Conclusion

The Cloud Casino may be much of the same to some, but for us we can see the little flares of individuality that Nektan have created in order to make it unique. Furthermore, we like that such a well known brand is behind this site, as it makes us feel more comfortable when using its services. In regards to improvements, few are actually needed, with most of the issues being cosmetic rather than technology related, though it can’t hurt to have a tightening up of the software provided.