Fruity Vegas may have a tongue in cheek name, but it’s far from the fruit themed delight we’d been expecting. Instead of being covered in appropriate food related imagery, this interface has a simple black and red design. Some may feel it’s less eye catching because of it, but we like the subtle elegance it exudes, even more so because it won’t date as much as the site gets older. In regards to the games and their software, that comes from a great partnership with Nektan, and so customers can anticipate an exceptional range of providers involved.
Sporting a license from The Government of Gibraltar and another from the UK Gambling Commission, we can be assured that Fruity Vegas is an established and well regulated gaming body. But what else is there beyond that? Well, you have the fact that this a Nektan Casinos Limited website, meaning there’s years of experience behind the brand you see before you today.
This particular label was first introduced in 2016, alongside many other Nektan owned sites. Fruity Vegas, like the sites we keep mentioning, has a list of countries that are currently restricted from playing. Typically websites provide the details of all countries forbidden to game with the brand, but in the case of this label, only the United States is mentioned. It’s frustrating that there’s no more information given, but we can assume that other places are also included inside of this restriction, such as Belgium and Russia.
The most logical place for us to start, after the company info, is the promotions available at this time. First up, there’s a free £5 gifted to everyone that joins, without the need of money being exchanged. However, this comes with a steep 100x wagering requirement, which is ridiculously high considering the average is normally between 30x and 35x. If you want to be closer to that average, you’ll need to deposit monies a total of three times.
When you do this you’ll get up to as much as £500 in bonus cash, which equals a deposit bonus of 200%, 100%, and then 50%. Also worth mentioning is that the first deposit bonus of 200% comes with 50 free spins, all of which can be played on the Starburst slot machine. This reward may seem familiar to punters if you frequent other Nektan operated websites often.
Another part of the promotional materials is that surrounding the VIP club, what is known across many Nektan casinos as Privileged membership. From the information given, we can tell you what types of rewards you’ll get, such as deposit bonuses, but we can’t tell you how you work towards receiving that all important invite. If we had to hazard a guess, we’d suspect you have to play with the brand a lot in order to get noticed by the team.
On the odd occasion, companies that own a casino will also provide software in terms of gaming, which is what Nektan does here. However, they’re not alone, as they also receive help from NetEnt, WMS, and NextGen Gaming. Pretty much the same number of brands are utilised by all casinos under the Nektan umbrella, but that doesn’t mean we shouldn’t praise the diversity given to us.
Another important element we need to mention is that Fruity Vegas has an Exclusives section, a page that connects you to games that you can’t find anywhere else. This is yet another encouraging factor that’ll prompt customers to play; some of these activities are Big 5 Safari and Magic Touch. Of course, if you want titles that you’ve seen elsewhere, you can simply browse the rest of the categories displayed.
Those looking to play casino classics are in luck, as Fruity Vegas provides quite a few options, as well as some that are Live Casino. If you wish to play the VR technology, you will definitely need to become a member, seeing as there’s no play for free options at this time. At least the signing up process is simple, if you should need to do so.
The how-to of depositing and withdrawing will be pretty straightforward for those who often play with gambling sites; you simply need to select the option that best suits you, then allocate the cash. That being said, if you don’t know the providers you can use, they tend to be split between ewallets and credit cards, such as Maestro and Skrill, both of which are permitted here.
Deposits are usually an instantaneous transaction, but withdrawals will ultimately take longer, up to as many as three days. Moreover, customers will need to have a minimum of £20 to take from their accounts, and should they have more money to take out, the maximum limit reaches £10,000. You may already know this, but just in case: only one withdrawal can take place per day. Seeing as how UK players are allowed, British Pound Sterling is the main accepted currency, though Euros and Dollars seem to be permitted also.
One of the easiest ways to gain help is to use the live chat, however sometimes people prefer to use other forms of correspondence, which is where the email address and telephone number comes in handy. These forms are all traditional in terms of both online casinos, and Nektan owned ones, and so nobody should find the customer support difficult to navigate.
In terms of speed, we found that emails was the most long winded avenue to go down, with us having to wait up to six hours before we got a response. Therefore, if your query is urgent, we’d suggest calling or utilising the live chat we mentioned earlier. Before you use customer services, make sure it’s between the hours of 8am and 12am, and make sure to have all necessary account details on hand.
This might not be like the real Vegas, but it’s about as close as many of us will ever get, and for that we’re grateful. To be able to play with ease, in the comfort of our own homes, with brands we can trust, is all most of us online customers ever need. Fruity Vegas showcases everything that Nektan is capable of, but it also highlights areas where the company could improve, with the main issue being that of innovation.