We’ve all heard of black dogs, even red dogs, but we’ve never heard of a Green Dog, until now. Green Dog Casino is a Nektan operated site that delivers their years of expertise in a mobile friendly package. It adheres to similar aesthetics and layout that you’ll have seen from the brand before, but don’t let the genericness of the brand put you off; you’re still certain to find ideal gaming deals. But we need more than deals, which is why we intend to put several sections of the label through its paces. From the games right down to the banking, we’re going to see whether Green Dog is friendly to all its users.
Developed for both desktop and mobile gaming, Green Dog was launched in 2016. As already stated, this is a Nektan owned and operated brand, meaning you get a selection of their games alongside the casino experience. Designed with UK players in mind, it caters to a niche it has become renown for. As such, the licenses reflect that, having been given from the UK Gambling Commission and The Government of Gibraltar. What this also means, is that users from countries such as the US, Sweden, and Canada (to name a few), will not be allowed.
Finding out about the label isn’t easy, when using the About Us, which is why we suggest scanning other reviews, alongside our own, so that you get the full picture. What we can learn from the site is that they use SSL encryption services to further secure their customers. This is by no means unique to the company, but it’s a high standard that will reassure many potential players.
We’ve become so used to seeing a certain amount of offers from Nektan, that when they offer anything remotely different, we get excited. Extremely excited. This is what happened when we looked at Green Dog’s promotional material, as they have new peppered in between the older offers, resulting in a perfect balance between the two. As this is a guide, we’ll look to the welcome offers first.
There’s two of those to savour, one that has been designed to be used without the need of a deposit, while the other requires three deposits for you to qualify. The £5 free welcome bonus only needs you to become a member, but it sadly comes with a hefty 100x wagering requirement. In contrast to this, the welcome package demands three deposits worth £10 each, but comes with a much smaller 30x wagering requirement. The deposit bonuses are 200% with 50 free games, 100%, and then 50%.
Most of the new rewards we’ve discovered are specific to the month or a new game, like win Boost Wednesdays, and so we turn our attention to the VIP membership. It’s not that these new additions aren’t important, just that they can change rapidly. The unique club is called Privileged, and it works on a system of loyalty, with accepted players receiving an invite via email. The benefits vary, but they give you greater bonuses, cashbacks, exclusive deals and a few extras on top of that.
In regards to software, we’re already aware of one of the providers, seeing as how Nektan has included some of its own titles. However, there are more developers to engage with here, such as Aristocrat, NetEnt, and NextGen Gaming. We always prefer seeing a casino that offers diversity, as it typically means that it’ll be better suited to more users. In our opinion, this is true of Green Dog. Its maximum appeal lies within the activities it delivers.
Speaking of the activities themselves, Nektan has gifted us with a fine range of titles, from slots to live casino, though the former is heavily favoured. We wouldn’t say that Green Dog is a casino in the most traditional of senses, but it does cater to more than pokie lovers. Should you wish to play without signing up, you’ll be able to do so, thanks to the demo versions available. You’ll find that most of the titles have a demo option; just hover over them to see it appear. Selecting it will allow you to play without the use of real money, though you can always swap to genuine monies should you find that Green Dog is the casino for you.
To find out information regarding deposits and withdrawals, you’ll need to scan either the Support page or the Terms and Conditions. We grant you that it’s a cumbersome way of doing things, but at least Nektan fully explains its services once you locate the information.
Most major payment types, such as Visa, Skrill, and Mastercard, are allowed, with each of them carrying their own pros and cons. For speed of transfer, ewallets are the logical choice. None of them are said to have fees applied, but we can’t get away from the fact that withdrawals take time, sometimes as long as 10 days. Also, if Nektan feel the need to, they’ll ask you for further ID to verify your account.
Seeing as we’re already in the right area, let’s look at customer service now, chiefly what it offers. Green Dog has an email address, live chat feature, contact number, and postal address, though it’s unlikely you’ll use the latter.
None of them come with any time limits attached, though as Nektan rarely offers 24 hours service, we can’t assume that they’re doing so now. Therefore, we’d suggest that hours of service are between 8am and 12am, unless customer support inform you otherwise. To access features, such as the live chat, you’ll need to provide your name, email address and telephone number.
By all means, when you see this cute Green Dog, pet him and take him for a play, but don’t invest too much into him, as he’s already aged more than we’d anticipated. The crux of the matter is that Nektan haven’t innovated enough here, and so the casino feels older than what it is. The services are still good, and stick to a high standard, but they lack the appeal that newer online gaming sites possess.