Some online casinos have more of a presence than others, even in spite of how young they are – you only need to take a look at Midaur to see that. New for 2017, this gaming site has a lot of slick style and sophistication, choosing to keep it simple with a black and gold aesthetic. It oozes quality, but does the imagery match the experience you actually receive? That’s what we’re aiming to find out along the course of this review. Given the ratings surrounding this site, as well as the comments for existing customers, Midaur appears to have a solid following. That being said, looks can be deceiving, even when software like Nektan is involved, which is why personal experiences hands on are in order here.
As we’ve already mentioned above, Midaur was launched in early 2017, meaning it’s still in its infancy. Not that you’d noticed, thanks to the expertise of owners and operators, Infinity Gaming Solutions Limited. For those of you who gamble online regularly, the name of that brand will be well known to you. Located in the Isle of Man, the brand is a small but reputable company, with Midaur being its main, and only, online casino.
The About Us section keeps everything vague, which we tend to tire of clearly – we want information that helps us understand the casino, not jargon about how good the site is. Fortunately, we can learn, elsewhere, that Midaur has a license from the Isle of Man Gambling Supervision Commission, and uses encryption technology to protect your personal details. What is more, that countries like the US, Turkey and Hong Kong are unable to play with them.
Unless you’re signed in, a paying member, the promotions are going to remain a mystery to you, with Midaur keeping its cards close to its chest. Given how young the site is, we find this an odd move, as it presents potential new customers from seeing the value of the available bonuses. Fortunately for you, we’ve uncovered that information for you. In doing so, we found the 100% deposit bonus, designed for new players only. As much as £200 can be yours, if you adhere to the wagering requirements of 35x, and deposit at least £25. True, it’s a bigger deposit than we’re used to, but it’s clear Midaur are trying to standout from the crowd.
Alongside the above, there’s weekly bonuses, such as TGIF, as well as monthly prize draws that award the most exceptional of gamers. These are all good, but it’s the loyalty scheme we seek, aka the VIP club. The reason being is a lot of good can come from being spotted by the Midaur team, such as exclusive bonuses. To get on the rankings, you need to start collecting points, working your way from Blue level up to Elite, which has a minimum limit of 100,000 LPs. You’ll have to be driven to get there, but we have faith in you, just keep punting on that Nektan software!
You’ve likely been seeing the hints we’ve been dropping, but if not, let us spell it out to you: big brands have offered their software here, like Nektan. Not that Nektan are alone in this, as Microgaming and Elk Studios, to name a couple more, have come to play. In grouping together forms a series of games that rival even the most long standing casinos, and so Midaur has exceeded expectations when it comes to gaming.
Said to offer players over 500 games, the range they deliver is also impressive, with slots, instant wins, tabletop and Live Casino all vying for your attention. It can feel a tad overwhelming, but we assure you that Midaur has created a streamlined interface to make navigation a breeze. Tap the game you want to sign in and get playing. Should you not be a member, you can play several of the titles in a play for fun version of itself, though not all games are included in this feature.
If you thought we were impressed before, you’re now going to think we’ve had our minds blown when it comes to banking, as Midaur isn’t fooling around. They offer some pretty extensive diversity, providing both well known and less popular payment methods. One thing’s for sure: if you can’t find a payment option for you, we’re not sure any other casino is going to be able to help you. Included on the long list are Visa, iDeal, TrustPay, Visa, Mastercard – we could just keep on going.
As the terms and conditions state, there’s no fees attached to any of these options. Furthermore, they all come with a withdrawal limit of £5,000 every month; this might sound low, but a lot of other sites do this, like Nektan casinos. In regards to the monies you can withdraw and deposit in, Midaur Casino allows payments in GBP, EUR and USD.
Midaur may look the part for the majority of the time, but when it comes to information regarding their customer support, the details are kept low key. You hit the Contact Us option and just a short list of an live chat, telephone number, postal address and email. It’s not that the options aren’t there, just that the site has kept it very minimal, to the point of looking like they don’t care.
This sense of not being at the fore of their focus is made greater by the fact that opening hours are between 9am and 6pm, which is a small window given people’s working hours, etc. It’s even smaller when you take into account other brands, like Nektan, who are open until late at night, or provide a 24/7 service.
What started off as seeming like an obvious conclusion has morphed into one that is unbalanced; Midaur isn’t what we expected. From the beginning, it looked to be an exceptional site, and while there’s facets of it that stick to that ruling, other parts don’t. Customer service and the banking information springs to mind. More needs to be added for this online casino to fully release its potential, with not even the array of Nektan titles saving it from our scrutiny.