This new and busy online casino might be just starting out, but it’s doing so with some great brands behind it, such as Nektan. If nothing else, this level of experience, housed inside the youthful aesthetic of Slots Zoo, should help you start to trust what this site is offering. Packed with animal imagery and quirky characters, this casino has got some iffy reviews, with some loving it while other slate it. As a result, we’re coming in to find out the answers for ourselves, with this review a detail of our experiences. Given how new and shiny Slots Zoo is, we’re hoping we can give it our seal of approval.
To begin with, let’s see who owns this casino; Alpha Interactive Solutions is a fairly small company, with only a handful of casinos owned by them. Although this may worry some, each of their websites, including Slots Zoo, come with licenses. In this instance, the license is from Curacao, one of the most trusted regulators. Furthermore, to give further peace of mind, this platform uses SSL encryption to protect your information from would-be thieves.
In regards to accessibility, all players can browse the site, but not all of them can join. For example, if you’re from the UK, you’ll be unable to register as a member, with the same true for the US and Russia as well. There are also some laws surrounding certain games for specific locations, and so we advise taking a look at the terms before progressing any further with your registration.
Six rewards are displayed within the Promotions section, with the first one being the mains top for all new players. The welcome package is a simple one, but effective in gifting you a large amount of bonus monies; the system is worked out across two deposits, with the minimum ask being £20. You’ll also need to input a code, e.g. ZSLOTS200, for the deposit to be recognised and the money to be credited. The value of the bonus are as follows: 200% for the first deposit, followed by 250% for the second, with them both using different codes. In regards to bonus requirements, you have a 30x wagering requirement to overcome, unless you’re from Greece, in which case it’s increased to 80x.
As for the remaining five promos, all but one are weekly offers, with the Birthday Bonus exclusive to you on your special day. There’s all kinds of rewards given from the rolling rewards, such as the Early Bird that gifts morning customers an exclusive deal, while the Night Owl does similiar, but for late night users. Each of their terms are very specific, and so you should read up on all of them before trying to activate any of them.
This is all well and good, but we want something more consistent, something to work towards, and so we move onto the VIP membership. Slots Zoo doesn’t give much details, not like you’ll find when playing Nektan games, but they give you a taste of what you can expect. Spoiler alert, it’s a lot of exclusive and unique bonuses.
The homepage is where you’ll find all the games, with them presented in a wall of images. You can scroll on forever, or tap the menu box on the left hand side to organise them into easier to digest options. Alongside these activities, such as slots, action games, and Live Casino, there’s also a Game of the Month advertised, in case you want to try out something new and different.
Most of the tiles come from the likes of Nektan, Microgaming, and BetSoft, and so you’re able to try them before committing any real money to them. Many other online casinos offer this, but it always makes us happy to see yet another one championing demo options. Not only do they make Slots Zoo more friendly, but it becomes more accessible as well.
The Banking page, much like the games, has a long list of names to it, with the table designed to give you basic information. You’ll find the likes of Ukash, Paysafecard, and Mastercard allowed, with each of them saying if they’re international or restricted to specific destination. Some of them suggest you ask support for details in terms of using these providers for bonuses, and so we assume that some methods are not allowed.
In regards to other details, the table fails to mention the inclusion of any fees, or what the minimum/maximum amounts for each method are. For these answers you have to go into the terms and conditions; to save you the job, there’s no fees. What is more, the average min deposit if £10. In addition to this information, you’ll also learn that only EUR are allowed when playing with Slots Zoo.
In a similar fashion to other European based casinos, some of the support is offered 24 hours a day, while the other half is limited to the hours of 9am to 10pm. To know what services are covered at what times, you’ll need to visit the Support section, which will open up a new window of information for you. To save you the trouble of having to investigate for yourselves, there’s a live chat, FAQs, email, and telephone number provided within this space. We wouldn’t say it’s the best range of services we’ve seen, but they effectively help you in your hours of need.
Slots Zoo has been a fantastic experience, when all is said and done. Given everything we’ve learned, from the Nektan titles to the banking options, we’re not sure why it’s been given a hard time by other reviewers. We found everything in working order, and that the site was user friendliness. Therefore, we’ll conclude with a final rating of four stars. This might seem quite high, but we failed to bump into any major issues, meaning this new casino is on par with a lot of more established brands.