The Sun Play Review
Nektan are a powerful brand all by themselves, but when they partner with the likes of The Sun, the end result is that of The Sun Play. This mobile optimised website might not look all that appealing, but we promise you that the aesthetics don’t hold true to how exceptional the rest of the software is. Although this is a fairly new platform, you wouldn’t think it given the design and layout of the site, which adheres to the generic conventions of the Nektan company. We think you’ll find this online casino satisfactory like all the others, but our review will clarify that just in case you’re uncertain about joining.
Designed primarily for a UK market, these two gambling brands are giants within the scene, with this casino having been launched in the last couple of years. Even though it might not look all that new, it delivers modern technology, alongside two licenses: the UK Gambling Commission and The Government of Gibraltar. As you would imagine with such regulations, these apply to many of the European countries looking to game with the brand, however countries such as the US aren’t permitted at this time.
Besides the above information, there’s no more we can say about The Sun Play, as their About Us section is quite barren when it comes to details. Instead of relying a history of the brand, Nektan have opted to lay on the jargon, alongside the license numbers and what they’re in relation to. For any further information, you’d need to contact the support team, or at the very least search online to see if more details can be found.
Remember how we said that Nektan casinos tend to be the same? Well, in the case of the welcome package, The Sun Play has gone its own way and delivered a much larger reward. Although it does come in the familiar deposit system of the free three deposits receiving bonuses, though the amounts of 100%, 100%, and then 50% and 50 free spins. What this means, for those unfamiliar with such information, is that you can get up to £400 in bonus money and 150 free spins. Nevertheless, that does come with a 30x wagering requirement that you’ll be unable to avoid.
Alongside the other rewards, there’s an exclusive offer called Sun Points, which basically means you collect loyalty points every time you play a game with the brand. Although these points can be collected and then converted into real cash, they’re not part of the VIP club, which means you get a lot of bonuses simply for regularly gaming with the site. To show an example of the money you can make, 500 points equals £50.
If you’re keen on becoming a VIP, the Privileged membership is waiting for you, delivering a mix of cashback rewards and exclusive deposit bonuses. There’s likely more to be gifted, but for that information you’ll need to receive an invite, and only the most active of users get those. You can always contact support before you get your invitation, should you not be able to wait that long.
In regards to the software that the titles use, they come from Microgaming, NetEnt, and NextGen Gaming, similar to the other Nektan casinos currently active. Even though the selection of titles and their types are the same, that doesn’t take away from the fact that players can enjoy slots, jackpots, and Live Casino. What is more, that most of these activities don’t require you to be a member, allowing for demo version playthroughs.
All the necessary gaming information is found on the homescreen, with the activities split into sections to ensure ease of use. Tap a game and you can get started, with a play for real option popping up if you stick with the play for free versions listed; selecting that will either log you in, or prompt you to join. Regular Nektan users will likely know all of this already though, and so they’ll be able to adapt with ease.
There are several payment methods in place, such as Skrill and Visa, most of which allows you to deposit cash as well as withdraw it. If you’re at all unsure which does what, simply search the Terms and Conditions, where you’ll find an infographic of all the providers. Not only will you see the methods and their options, but you’ll also find our about the limits, with the maximum withdrawal being of £10,000 per day.
As for currencies, we could only find reference to Pounds and Euros, which makes sense given how this is a UK based platform and thus mainly UK players will game here. If you desire a wider range of monies, you’re best playing with other Nektan brands, such as Northern Lights Casino.
Help can be found one of three ways: you can select live chat and start chatting immediately, you can select the Support widget and pick the most appropriate help, or you can read the FAQs. This is true of all other Nektan sites, with a postal address provided for bigger issues that can’t be sorted over the phone or via emails. Out of them all, the live chat is the most accessible, with the support team always remaining professional and helpful.
However, it has to be said that an email response can take up to 24 hours to reach you, which some may find too long to wait. No set hours of services are stated, which leaves us wondering whether the services are 24 hours, or whether they adhere to the limits of other Nektan casinos, which would then mean support is available between 8am and 12am.
Given the prestige of both brands involved, we wanted to really enjoy our time with The Sun Play, but sadly we found it one of the blandest Nektan labels around. They’ve created far more intriguing interfaces, which then deliver better accessibility and range. That being said, you can’t ignore the reliability and security that playing The Sun Play presents to potential customers, and so we’d rate it three and a half stars.